Terms of Service/Privacy Policy/Refund Policy

Intro:

              This Terms of Use Agreement sets forth the Agreement between Magx12.com (“We”) and each user (“you” or “user”) governing the use by you of this site.  All orders accepted herein are fulfilled by Magx12.com, which is subject to all of the provisions set forth herein.  By using this site, you signify your assent to this Terms of Use Agreement.  If you do not agree to the terms and conditions contained in this agreement, you may not access or otherwise use this site. This agreement does not apply to any transaction or relationship between the parties that are not related to the use of this website and/or the purchase and sale of products through this website.

Not Healthcare/Medical Advice:

              The products, information, and other content provided on and through this site are provided for informational purposes only to facilitate discussions with your physician or another healthcare professional regarding treatment options. 

              You should not use the information or products on this site for self-diagnosis or treatment of any health issue.  You should always speak with your Healthcare Professional and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any nutritional, topical creams, or homeopathic product.

              Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such a product. 

Terms of Service:

            All purchasers of products containing CBD must be at least 18 years of age.  Verification required at checkout.   Magx12 does not knowingly solicit and does not wish to receive any information from children under the age of 18.

Prices:              

              Magx12 strives to maintain prices at the lowest level possible.  Occasionally, prices change without notice due to circumstances beyond our control. 

              Prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, will be added to your total invoice price.

Shipping:

              Magx12 processes order 5 days a week.  Orders received past 4 pm Friday and on weekends will ship out on Monday. USPS is the shipping method primarily used.  UPS is used for any large shipments. We cannot ship to PO Boxes.  Standard delivery times include 1-3 days processing the order and 3-5 business days for your order to arrive. You will receive a “shipping email” with a verified tracking number for online tracking and delivery confirmation once your order is processed.                        

              We ship only within the United States.  Magx12 is not responsible for damaged, lost, or stolen orders, delays in shipping due to weather conditions, incorrect shipping addresses, or missing shipping information.  In the event a package is damaged, lost, or stolen, it is the responsibility of the customer to file a claim with the shipping carrier to recover.   If you receive an incorrect item, as a result of our error, please email us so we can help resolve any problems to your satisfaction. Email is preferable and the fastest way to contact us.  (customerservice@magx12.com)

Privacy Policy:

            Magx12 (we) is committed to the privacy of its customers.  This policy describes the information collected through our website and employees:

              Magx12 collects and uses your personal information to operate its website and deliver the products you have requested.  We may collect personally identifiable information, such as your:

                             First & Last name

                             Mailing address

                             Email address

                             Phone number

                             Order history

              Magx12 does not store credit card information nor do we sell, rent or lease our customer lists to any third parties.  To keep in touch with you (our customer):  we will only send emails with details concerning your order, shipping details, and any monthly sales promotions. 

Security:

              We have attempted to take all reasonable steps to have physical, electronic, and procedural safeguards in place to protect personal information gathered through this Website.  This includes compliance with related federal regulations and may include the use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information.  Unfortunately, no data transmission over the Internet can be guaranteed 100% security.  As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.  We will inform you as soon as we reasonably can if there is any unauthorized access to your personal information. 

              Magx12 may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:  conform to the edicts of the law or comply with legal process served on us or the Site.

              Contact Information:

              Magx12 (X12LLC)

              P.O. Box 1771

              West Chester, PA  19380

              Email:  info@Magx12.com

              Telephone:  610-585-1595

 

Refund Policy:       

              If for any reason you are dissatisfied with a purchase you made from Magx12, you may return the product within 15 days of the date of purchase and we’ll refund you via the same method of payment with which you paid.  You will receive the full purchase price of your product minus any shipping fees (unless of course, it was our error).  Email us at:  customerservice@magx12.com  for the fastest resolution.  Or call 610-585-1595 and leave a detailed message.